Your Privacy and Security is Important to Us
This privacy statement covers the www.clareys.com web site. By visiting our site, you are accepting the privacy practices described below. Our Privacy Statement clearly discloses:
- What personal or non-personal information Clarey’s Safety Equipment collects.
- What personal and non-personal information third parties collect through the site.
- How Clarey’s Safety Equipment uses the information.
- With whom Clarey’s Safety Equipment may share or disclose the information.
- What choices are available to users regarding collection, use and distribution of the information.
- What types of security procedures are in place to protect information entered online.
- How users can correct any inaccuracies in or access the information provided.
- Our practices regarding children’s privacy.
- General practices regarding links and policy changes.
- Contact Information.
1. Information Collection
Clarey’s Safety Equipment collects personal information you give us when you visit our site; contact Clarey’s Safety Equipment by mail, phone or e-mail; fill out requests for information through our advertisements and promotions; and/or request our e-mail newsletters. We collect only personally identifiable information that you provide to us such as: name, address, phone number, e-mail address and for orders, shipping and billing information (e.g., credit card number and expiration date), and any information you may volunteer, such as survey information.
We may also collect and record non-personal information regarding the types of products ordered on the site, information on how many visits each page receives and user-specific information on what pages on the site were visited. We may track the page you visited before coming to our site and the page you link to when you leave. And we obtain certain types of technical information when your Web browser accesses clareys.com such as your Internet protocol (IP) address (a unique number that identifies your Internet access), the domain name and host from which you access the Internet and computer and connection information such as browser type and version and operating system. We may utilize and possibly download software tools that measure and collect session information including download errors, visit length to certain pages, page response times and technical interaction information regarding scrolling, clicks and other methods used to browse the site’s pages.
Like many Web sites, we receive and store certain types of information automatically through the use of “cookies.” Cookies are files that your Web browser places on your computer’s hard drive that enable us to track your experience on our site and therefore customize our site for our customers in order to provide a more enjoyable shopping experience. You may set your browser to reject cookies, but this may limit your ability to take full advantage of some of the features offered on our site.
2. Information Collection by 3rd Parties
Clarey’s Safety Equipment may employ third parties to perform certain business functions on our behalf. These functions may include but not be limited to (a) collect information that you provide to us such as: name, address, phone number, e-mail address and for orders, shipping and billing information (e.g., credit card number and expiration date), and any information you may volunteer, such as survey information.; (b) fulfilling orders, including processing credit card payments and delivering packages; (c) analyzing data and providing marketing assistance; and (d) generating and revising customer lists. None of these third parties may use any personal information collected for any purpose other than to carry out their business function on our behalf.
Some of our business or advertising partners may place cookies on the site in order to track orders or revenue generated or to measure online advertising effectiveness.
Clarey’s Safety Equipment has purchasing programs in effect with certain businesses or agencies under which the employees of these businesses or agencies can purchase our products by accessing special sign-on and purchasing features dedicated to such business or agency on the site. Certain personal information provided by the employees who take advantage of these special purchasing features may be collected or accessed by these businesses or agencies.
3. Information Usage
The information we collect is used to better serve our customers by making their online visits more enjoyable. We do so by responding to your requests, modifying areas that need to be improved upon, customizing your shopping experience and communicating with you for marketing purposes (such as providing you with special offers and notifying you of new product launches). We also use the information provided for shipping and billing purposes, we use non-personal information, technical data and information collected by third parties for internal business and marketing purposes, and to monitor site security.
4. Information Sharing
Clarey’s Safety Equipment does share customer information under the limited conditions described below:
Affiliates: Clarey’s Safety Equipment shares and aggregates customer information with its affiliated companies under common control with Clarey’s Safety Equipment. The information is shared for internal business and marketing/promotional purposes.
Agents: Clarey’s Safety Equipment shares certain customer information with its third party business agents as described in Section 2. The provision of personally-identifiable information to such third parties is for our own business purposes, such as to process your order or to provide services for us.
Other: Clarey’s Safety Equipment, from time to time, shares mailing list information with 3rd parties. If you would prefer us not to include you on these lists, please write to us at: Clarey’s Safety Equipment, 3555 9th Street NW Rochester, MN 55901, call us at 800-558-8006 (or e-mail us at firstname.lastname@example.org with your full name in the subject line). Please be sure to include your first name, last name, address, city, state, zip code, and phone number to ensure we can process your request. We will process your request promptly, but please note that you may receive additional contacts before your name removal takes effect. We regret any inconvenience this may cause.
Notwithstanding anything else in this policy, we may disclose personal and other collected information when required by law or when we deem it necessary to protect the rights or safety of site users, our employees or property. This includes exchanging information with third parties and organizations in connection with credit risk reduction and fraud protection. We may also transfer or disclose personal information in the context of the sale of some or all of our assets or our purchase of another party’s assets.
5. Customer Options
As discussed above, you can always choose not to be included in mailing lists or in e-mail marketing campaigns. In addition to these requests, if you do not wish to be included in online marketing efforts, wish to have your name removed from a mailing list or wish to correct or update personal information we have for you, e-mail us at email@example.com with your full name in the subject line. If you prefer, you can send us a letter at the following address: Clarey’s Safety Equipment, 3555 9th Street NW Rochester, MN 55901, call us at 800-558-8006. We will process your request promptly, but please note that you may receive additional contacts before your request takes effect. We regret any inconvenience this may cause.
6. Security Procedures in Place to Protect Information
You are an important customer at Clarey’s Safety Equipment and your online ordering is highly valued.
Our web servers are authenticated by VeriSign so you can trust that you are doing business with Clarey’s Safety Equipment. We protect the security of credit card and other sensitive information you provide online by using Secure Socket Layer (SSL) security software that encrypts such information. The security features are automatic. For example, once you’ve clicked the SUBMIT button on the Checkout page, your browser looks for a digital certificate to confirm that it is communicating with clareys.com. Once a positive ID is made, your order continues. We use VeriSign software to enable the use of digital certificates. You can click on the VeriSign logo (on the Clarey’s Safety Equipment homepage) to verify that clarey.com is a VeriSign site. For your security, the verification process happens in the background every time you place an order on our site.
Additionally, Clarey’s Safety Equipment employs industry standard firewall and anti-virus protection along with maintaining vendor security patches. We also utilize a 3rd party security scanning service to scan our web servers and web sites to assure we are up to industry standards in regard to patching and security configurations.
Although Clarey’s Safety Equipment has implemented measures designed to secure personal information collected on our website from accidental loss and from unauthorized access, use, alteration or disclosure, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes.
If you have any questions or concerns about security on the Clarey’s Safety Equipment site, please feel free to send an e-mail to: firstname.lastname@example.org.
7. Information Correction and Access by Customers
If you wish to change or modify information previously provided, or something isn’t right, simply e-mail us at: email@example.com and we’ll do our best to make it right. For example, you can access information regarding your recent orders by clicking “Order Status” on our homepage. Click on “My Account” on our homepage to view or update your personal information.
8. Children’s Privacy
Clarey’s Safety Equipment does not knowingly collect information from children under the age of 13 and Clarey’s Safety Equipment does not target its website or its products to children. We do not sell products for purchase by children; this site is entirely aimed at adults.
We may provide links to third party web sites on the Clarey’s Safety Equipment site. We are not responsible for the content or information collection practices of those pages. Likewise, Clarey’s Safety Equipment cannot be responsible for policies relating to privacy on any of such linked web sites. We strongly advise you to review the policies at any web site you visit.
Notification of Changes
10. Contact Information
If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, you may contact us:
Clarey’s Safety Equipment
3555 9th Street NW
Rochester, MN 55901